Purposeful comparison
A peer range gives the primary performance view context without competing with the team’s own data.
Case Study · Enterprise Analytics
Making mortgage analytics easier to understand and act on.
As Senior UX Designer, I directed the end-to-end design lifecycle for the Mortgage Analytics Insights platform, helping translate dense data into clearer information structures, usable workflows, and consistent product patterns.
Original shared-system reconstruction by Peter Mendes. All names, dates, values, and product labels are fictional. This is not a product screenshot or an ICE Mortgage Technology design file.
Product context
Turn complex data into a clearer path to insight.
Mortgage professionals work with layered market, performance, and benchmarking information. The product needed to make that information easier to scan, compare, and act on without oversimplifying the underlying data.
The design challenge was to create an experience that supported informed decisions while remaining legible, consistent, and practical to build.
My contribution
Bring structure to the end-to-end experience.
I directed the design lifecycle across the platform, from framing workflows and information hierarchy through high-fidelity interface design and implementation guidance.
I introduced more structured timelines and cross-functional reviews so product, design, and engineering could align earlier around scope, decisions, and delivery expectations.
Key design approach
Use hierarchy and reusable patterns to make complex information actionable.
The work focused on helping users recognize what mattered, understand how data related, and move toward the next appropriate action. Clear hierarchy, consistent visual patterns, and purposeful interaction design reduced cognitive burden without removing the depth professionals needed.
I contributed high-fidelity specifications to the Ellie Mae React design system, helping align the product experience with reusable components and established visual standards.
Shared system building blocks
Navigation and app shell
Filter and selection patterns
Cards, tables, and statuses
Accessible data presentation
Analytics decisions enabled
Compare portfolio and peers
Scope analysis with confidence
Read trends without losing context
Surface useful follow-up questions
Design principles
A decision surface, not a chart gallery.
Progressive detail
Summary cards establish the frame; charts, filters, and a detailed table support deeper investigation.
Reusable patterns
Shared filters, cards, tables, and icon language reduce the learning curve across the product suite.
Implementation & quality
Carry design intent through implementation.
I worked closely with product and development during design reviews and implementation. I conducted UI audits to identify inconsistencies and defects before production releases, helping preserve visual quality, interaction clarity, and system consistency.